Business & Economics

Ten Principles Behind Great Customer Experiences, The

Name: Ten Principles Behind Great Customer Experiences, The
Price: 17.27 GBP
Availability: InStock
ISBN: 9780273775089

(Autor) Matt Watkinson

Formato: Paperback

£20,99 Precio: £17,27 (18% off)

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Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers' experiences, whatever your business does and whoever you are.

Information

Editorial:

Pearson Education Limited

Formato:

Paperback

Número de páginas:

240

Idioma:

ISBN:

9780273775089

Año de publicación:

2012