ITIL V3 Foundation Handbook
(Author) Ashley Hanna
Format:
Paperback
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A reference revision guide that helps students sitting the ITIL V3 Foundation Exam. It provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. It contains a glossary of syllabus definitions.
Information
Publisher:
TSO
Format:
Paperback
Number of pages:
None
Language:
en
ISBN:
9780113311705
Publish year:
2008
Publish date:
Nov. 10, 2008